Services

Managed Services, Managed Better

Core Business

  • ITIL compliant
  • SLA driven
  • End to end case management
  • Weekly support review
  • Monthly exec review
  • Reports on trending and performance
  • Access via phone, email or web
  • Ticket prioritised based on business impact
  • 24*7*365 coverage
  • Maintain a knowledgebase

  • ITIL compliant
  • Guaranteed uptime
  • 24*7*365 monitoring
  • Proactive administration
  • Deploying system patches and upgrades
  • Assist application vendor in configuration changers and code promotions
  • User administration
  • Housekeeping
  • Backups and restoration

  • ITIL compliant
  • Guaranteed uptime
  • 24*7*365 monitoring
  • Proactive administration
  • Deploying application patches and upgrades
  • Assist application vendor in configuration changers and code promotions
  • User administration
  • Housekeeping

  • On-site consulting
  • Perimeter management of the client’s network
  • Managed security monitoring
  • Penetration testing and vulnerability assessments
  • Compliance monitoring
  • Security audit

Other services

Why you should choose us